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Terms and Conditions


Event registrations must be made via the AANZ website This ensures that your information is entered exactly as provided and that all registration and payment details are kept confidential. You will receive immediate confirmation of your registration via email.

Bookings are confirmed pending payment.

To ensure your registration for an event please book early.


Payment is required 14 days before event commencement, unless you have previously arranged special payment conditions with the AANZ Executive Office.

The registration fee for AANZ Events does NOT include accommodation or travel expenses. Registrants should make their own arrangements for any travel required.

Registration fee includes refreshments such as morning tea, lunch, afternoon tea for full day events and afternoon tea and light refreshments for half day events. For the AANZ annual conference only, dinner is also included in the registration fee as well as other refreshments.


Event registrations are confirmed on payment. Unless payment is received 14 days before the event, the registrant cannot be guaranteed a place at the event.


Refunds will only be issued on receipt of written cancellation 14 or more working days prior to an event. No refund for “No Shows”.


All cancellations and alterations must be received via email.

Registrants who send notification of cancellation 14 days prior to the event will receive a full refund minus a $75 admin fee. This policy applies to all notifications cancelling conference registration.

Cancellations received within 14 days of the event will incur a 100% cancellation fee.

AANZ cannot be held liable for any costs or expenses, of whatever nature (such as hotel and transportation costs and expenses) incurred in connection with the AANZ event for any participant who is prevented, for whatever reason (such as, but not limited to, illness), to attend the Event.

There will be no fee for substitutions or changes to registrations received 14 days or more prior to the Event. Substitutions or changes to registrations received within 14 days will incur an administration fee of $75.

If the event is cancelled due to Covid-19 a full refund will be provided at any time.


AANZ reserves the right to refuse any registration at its sole discretion.

Registration may be refused (but not limited to) circumstances involving ambush marketing of events connected with concurrent AANZ events.


AANZ reserves the right to alter the program and/or speakers as necessary.


A copy of the delegate list will be made available to all attendees at the event and on the conference mobile app. You will be included on the list unless you ticked the privacy box in the registration process.


Assistance is available to all delegates with special requirements. If you have particular dietary, mobility or other needs, please advise on the online registration.


For additional information or any questions regarding registration, contact AANZ Executive Office at [email protected]

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